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PLEASE NOTE WITH THE CURRENT CORONAVIRUS COVID19 SITUATION, WE ARE ONLY SEEING EMERGENCY PATIENTS. Therefore are online bookings has been taken down until further notice. 

For emergency appointments and veterinary advice, please telephone: 

Kington :- 01544-230567

Telephone Consultations During Covid19

While we navigate through these challenging times we are offering telephone consultations to our clients who are currently unable to visit the practice. Please call on our usual number  01544-230567 and ask to book a telephone consultation. Your contact details will be checked and a time slot allocated. You will also be offered to send in any relevant photos or videos of your pet’s condition if you think this may be helpful. The vet will then call you at the agreed appointment time and discuss your pet’s condition just as they would in practice. We are requesting that the telephone consultations are paid for over the phone at the time of booking.

Where it is appropriate to prescribe medication as a result of the telephone consultation, protocols are in place to either arrange collection by someone or to post it to you via Royal Mail. In either circumstance, we request that this is paid for over the phone at the time medication is dispensed. We also have protocols in place should your pet need to be examined at the practice after the telephone consultation. 

We will offer this service during the ongoing Coronavirus Covid-19 pandemic to ensure that our patients can still get access to veterinary care. If you have any questions please do not hesitate to contact us.

 


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